Empower your sales and support teams
Empower your sales and support teams by leveraging the power of truly unified systems.Peak I.T. software helps you obtain actionable takeaways for customer-facing employees and helps ensure that you convey a consistent level of support across your organization. Integrate your customer database with your sales and support system, and manage all of your customer activities with ease. Elevate the customer experience by connecting your real-time data touch points with technology solution. Your sales staff can unify their communications with turnkey and customized integrations that enhance overall productivity.
- Enhanced customer/prospect tracking that helps improve retention rates
- Functionality for both inbound and outbound calls
- 'Screen Pops' display past interactions with customers for incoming calls
- Empowers managers by helping them identify gaps in performance
Real-time data Features
- Compatible platforms include Salesforce, Amazon, GSuite, Marketo, Stripe, Facebook, Oracle, Zendesk, OneDrive, and many more
- Streamline marketing, sales, and customer service
- Protect mission-critical documents
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Communications Business Solutions
Elevate customer experience with advanced call routing, management, and reporting.
Unify communications with the platform that aligns best with your specific needs.
Minimize travel expenses while you communicate face-to-face.
Maintain communications in the direst situations like power, telephone, or Internet outages.
Enhance your fax capabilities, with or without a traditional fax machine.
Multitask and stay productive without picking up your phone.
Keep your business connected with unrivaled connectivity.
Empower your remote workforce with tools that keep them in constant contact.
Connect, customize, and unify your communications with turnkey and customized integrations to major platforms like Salesforce.