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Communications Enablement Platform

Leverage the power of truly unified systems

Empower your sales and support teams

Empower your sales and support teams by leveraging the power of truly unified systems.Peak I.T. software helps you obtain actionable takeaways for customer-facing employees and helps ensure that you convey a consistent level of support across your organization. Integrate your customer database with your sales and support system, and manage all of your customer activities with ease. Elevate the customer experience by connecting your real-time data touch points with technology solution. Your sales staff can unify their communications with turnkey and customized integrations that enhance overall productivity.

Contact Features

  • Enhanced customer/prospect tracking that helps improve retention rates
  • Functionality for both inbound and outbound calls
  • 'Screen Pops' display past interactions with customers for incoming calls
  • Empowers managers by helping them identify gaps in performance

Real-time data Features

  • Compatible platforms include Salesforce, Amazon, GSuite, Marketo, Stripe, Facebook, Oracle, Zendesk, OneDrive, and many more
  • Streamline marketing, sales, and customer service
  • Protect mission-critical documents

Improve Your Business Communications Today

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Communications Business Solutions

Advanced Call Center

Elevate customer experience with advanced call routing, management, and reporting.

Unique Cloud Architectures

Unify communications with the platform that aligns best with your specific needs.

Video Conferencing

Minimize travel expenses while you communicate face-to-face.

Disaster Recovery

Maintain communications in the direst situations like power, telephone, or Internet outages.

Fax

Enhance your fax capabilities, with or without a traditional fax machine.

Instant Messaging

Multitask and stay productive without picking up your phone.

Voice Optimized SD-WAN Family

Keep your business connected with unrivaled connectivity.

Mobile Work Phone App

Empower your remote workforce with tools that keep them in constant contact.

Communications Enablement Platform

Connect, customize, and unify your communications with turnkey and customized integrations to major platforms like Salesforce.

Peak I.T.

A Division of Valley Office Solutions

Peak I.T. offers a wide range of technology, network, and information backup services, including FileMax Data Back-Up Systems, network maintenance and installation packages, hardware monitoring, and more.

Peak I.T.

8534 South Ave.
Youngstown, OH 44514

Phone: 330.259.3454
Toll-Free: 866.444.7144

Fax: 330.726.2810

Valley Office Solutions

8534 South Ave.
Youngstown, OH 44514

Phone: 330.729.1000
Toll-Free: 800.686.1163

Fax: 330.726.2810

 Unify Your Sales Staff's Contact Data and Communications

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